Privacy Policy

Effective Date: 23rd December 2024

1. Introduction

Welcome to CivOps (the "Website"). We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Website.

By using the Website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website.

2. Information We Collect

We collect the following information from you when you use the Website:

Personal Information: When you subscribe to our mailing list, we collect your name and email address.
Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and the pages you visit on our Website. This information is collected through the use of cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect from you for the following purposes:

To provide and improve the Website: We use your information to operate the Website, to improve its functionality, and to personalize your experience.
To send you updates and notifications: We use your email address to send you updates about the Website, including new features, changes to our services, and other important announcements.
To analyse Website usage: We use non-personal information to analyse how users interact with the Website, to identify areas for improvement, and to track trends.

4. Disclosure of Your Information

We may disclose your information to the following third parties:

Service providers: We may share your information with third-party service providers who assist us in operating the Website, such as email marketing providers and website analytics providers. These service providers are bound by confidentiality agreements and are only permitted to use your information for the purposes for which we disclose it to them.
Legal authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, to protect and defend our rights or property, or to protect the personal safety of users of the Website or the public.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have the following rights with respect to your personal information:

Access: You have the right to access the personal information we hold about you.
Rectification: You have the right to have inaccurate personal information about you rectified.
Erasure: You have the right to have your personal information erased in certain circumstances.
Restriction of processing: You have the right to restrict the processing of your personal information in certain circumstances.
Objection to processing: You have the right to object to the processing of your personal information in certain circumstances.
Data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

You can exercise your rights by contacting us using the contact details below.

7. Cookies

We use cookies and similar tracking technologies to collect non-personal information about your use of the Website. Cookies are small data files that are placed on your device when you visit a website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of the Website may become inaccessible or not function properly.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@topolab.co.uk